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Detectify Privacy Policy

Detectify Privacy Policy

This privacy policy (the ”Privacy Policy”) is an integral part of the Terms of Use for the Detectify Services found here, and provides Detectify’s policies and procedures for collecting, using, and disclosing your personal information. Users can access the Detectify service (the “Service”) through the website detectify.com, through APIs, and through third parties. This Privacy Policy governs your access to the Service, regardless which part of the Service you are using.

In this Privacy Policy, “Device” shall mean any computer, terminal, mobile or other electronic device, from which you can gain access to the Services and “Personal Information” shall mean any information relating to an identified or identifiable natural person. All forms of data, content, and information (including Personal Information) described below are collectively referred to as “Information”.

Collecting Information

We at Detectify collect and process Personal Information in different ways and for different purposes. Detectify AB, reg. nr. 556985-9084, is the data controller for this processing.

Information provided by the user when registering for the Service: When you register an account at detectify.com, you will be asked to submit your personal information such as your name, domain and e-mail address. We will also collect billing related information.

Information collected while using the Service: When you use the Service, Information from your Device, its software, and your activity using the Services will automatically be stored. This Information may include the Internet Protocol (“IP”) address of your Device, browser type, the web page visited before you came to the Detectify website, information on your search for the Detectify website, identification numbers associated with your Devices, your mobile carrier, local preferences, date and time stamps associated with your transactions, system configuration information, metadata concerning your files and other interactions with the Service. We will also collect usage-based activity data (e.g frequency of usage, activated functionality) to create an aggregated analysis of our customers’ usage pattern in order to improve the Service.

Non-product related information: If you interact with us at events or from other marketing activites and you give us your contact details or as to be contacted in one way or another, we will process that Information for this purpose.

Information from other sources. We may obtain Information from third parties and sources other than the Service, such as our partners, advertisers, credit rating agencies, and Integrated Services. If we combine or associate information from other sources with Personal Information that we collect through the Service, we will treat the combined information as Personal Information in accordance with this Policy.

How Detectify uses Personal Information

The Personal Information that Detectify collects from you will be used for the following purposes:

Making the Service available to you

We process your Personal Information in order to provide the Service to you, including administering your use, providing reports, personalizing and improving your experience of the Service and to provide support, software updates, information or other notifications regarding the Service, providing advice on best practice usage and to administer billing and other aspects of our contractual agreement, including dispute resolution. The legal basis for this processing is that it is necessary in order for us to provide you with the Service, which you have requested. If you have registered an account on behalf of your employer, the legal basis for the processing is that it is necessary for our legitimate interest of conducting business with your employer.

Improving the Service

We also process your Personal Information to improve the Service by monitoring and analyzing your use. The legal basis for this processing is that it is necessary for our legitimate interest of developing the Service.

Customized advertising and direct marketing

We may also use your Personal Information to send customized advertising, event invitations and other commercial communications. The legal basis for this processing is that it is necessary for our legitimate interest of maintaining good customer relations. You may at any time unsubscribe from any of these activities.

Accounting or other legal requirements

In some situations, we need to store your Personal Information in order to meet legal requirements, i.e. for accounting purposes.

Report Data

Your use of the Service will generate reports containing Information regarding your website. All reports generated as part of the Service will be stored by Detectify for the purpose of making the reports available to you. The reports may be deleted by you at any time. A report could include Personal Information if the Service get access to it during security testing. Detectify act as a data processor in these events, and thus not as a data controller.

For how long do we process your Personal Information?

If you have entered into an agreement with us where we provide the Service, we will process your Personal Information during the term of our agreement and for a period of up to 3 months thereafter. After such period, we will anonymize or delete your Personal Information.

If you are an employee or other representative of a company which has entered into an agreement with us regarding the Service, we will process your Personal Information during the term of the agreement between us and the company and for a period of 3 months thereafter. After such period, we will anonymize or delete your Personal Information.

After account deactivation or a deletion request, your Personal Information will be retained for up to 3 months as part of back-up procedures.

Notwithstanding the above, we may keep certain Personal Information for a longer period if necessary in order to comply with applicable law (including book-keeping requirements), or, in the event of a legal dispute, for the time necessary for the legal process. If so, we will not use your Personal Information for any other purposes.

Report data has a standard retention time of 365 days. You can adjust this in the interface to fit your needs.

Cookies

Like many others, Detectify uses “cookies” to collect Information and improve the Service. A cookie is a small data file that is transferred to your Device when you use the Service. For security reasons, Detectify does not use “persistent cookies” to save your registration ID and login password for future logins to the Service. Detectify may however use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, if you do not accept cookies you may not be able to use all aspects of the Service.

In addition to using cookies and related technologies as described above, we may also permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our website and/or Services (e.g. to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior.

It is possible to opt out of the use of cookies for advertising targeting purposes. Learn more about how you can opt out from this usage of cookies here.

Supplier Name Type Expiration Purpose and data
DetectifydtfyGdprHTTP Cookie10 yearsStores the user's cookie consent state for the current domain
DetectifyDTFYHTTP CookieSessionKeep track of the users session, this is needed to login.
Cloudflare__cfduidHTTP Cookie1 yearUsed by the content network, Cloudflare, to identify trusted web traffic.
Google_dc_gtm_UA-#HTTP CookieSessionUsed by Google Tag Manager to control the loading of a Google Analytics script tag.
Google_gaHTTP Cookie2 yearsRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
Google_gatHTTP CookieSessionUsed by Google Analytics to throttle request rate
Google_gidHTTP CookieSessionRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
DoubleClick GoogleIDEHTTP Cookie1 yearUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
DoubleClick Googletest_cookieHTTP CookieSessionUsed to check if the user's browser supports cookies.
Googleads/ga-audiencesPixel TrackerSessionUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.
Googleads/user-lists/#Pixel TrackerSessionUnclassified
GooglecollectPixel TrackerSessionUsed to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.
YoutubeGPSHTTP CookieSessionRegisters a unique ID on mobile devices to enable tracking based on geographical GPS location.
YoutubeVISITOR_INFO1_LIVEHTTP Cookie179 daysTries to estimate the users' bandwidth on pages with integrated YouTube videos.
YoutubeYSCHTTP CookieSessionRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.

Sharing of personal information

Sub-processors

To provide the Detectify service to you we use a number of Sub-processors for your Personal Information. This include technology providers, financial service providers, administrative systems and various tool integrations. They will receive Personal Information based on the need for the performing of their task. A full list of Sub-processors. Our contracts limit their usage of the data that you have provided to us.

Non-private or Non-Personal Information

Detectify may disclose, and make public, aggregated, non-private or otherwise non-personal information, such as usage statistics of the Service.

Legal and compliance requirements

Based on requirements for compliance with applicable laws as with government authorities and law enforcement.

Change of ownership or investments

Personal Information, may be disclosed and otherwise transferred to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets and only if the recipient commits to a Privacy Policy that has terms substantially consistent with this Privacy Policy.

Transfer of Personal Information

Detectify may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Service (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service’s features). These third parties may be situated in countries outside of the EU/EEA and will have access to your Personal Information only for the purpose of performing these tasks on Detectify’s behalf and under obligations equivalent to those in this Privacy Policy.

Your control of the information

Changing or deleting your Information

You may review, update, correct or delete the Personal Information provided in your registration or account profile by changing your “account settings”. In some cases Detectify may retain copies of your Personal Information if required by law.

Access to information

You are entitled to obtain information about your Personal Information stored and handled by Detectify at no cost by contacting Detectify. The request must be in writing and addressed to Detectify, on the address below, and must be signed by you.

Object processing

You may decline to share certain Personal Information with us, in which case we may not be able to provide to you some of the features and functionality of the Service. You are always able to opt out from commercial communication. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us at privacy@detectify.com.

Restriction of processing

You may under certain circumstances request from us to restrict the processing of your personal data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.

Data portability

You may request a copy of the personal information that we have stored about you by sending a request to Detectify.

Shared accounts

If you have a shared Detectify account, your administrator may be able to:

  • access Information in and about your shared account;
  • disclose, restrict, or access Information that you have provided or that is made available to you when using the account; and
  • control how your shared account may be accessed or deleted.

Links

Detectify’s site may include links to other websites whose privacy practices may differ from those of Detectify. If you submit Information to sites other than those of Detectify, please be advised that your Information will be solely governed by their privacy statements. Detectify encourages you to carefully read the privacy statement of any website you visit.

Security

Detectify will take adequate technical and organizational security measures to ensure that your Personal Information is not misused, lost or unlawfully accessed. If you have any questions about security on the Detectify website, you can contact Detectify at security@detectify.com.

Detectify’s policy toward minors

Detectify’s Services are not directed to persons under the age of 18. Detectify therefore does not knowingly collect Personal Information from persons under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact Detectify at privacy@detectify.com. If Detectify becomes aware that a child under 18 has provided us with Personal Information, Detectify will take steps to delete such information.

Client data

Since Detectify do not collect or determine the use of such Personal Information contained in data entered into the Service by you as a client, or that is created automatically as part of you using the Service (“Client data”),Detectify should not be considered a data controller for such Client data, and does not have the associated responsibilities under the European Union’s General Data Protection Regulation (Regulation (EU) 2016/679).

Contacting us

If you have any questions about this Privacy Policy, please contact Detectify at privacy@detectify.com. or at the Detectify office.

Detectify AB
Långholmsgatan 34
117 33 Stockholm
Sweden

Changes to the Detectify Privacy Policy

Detectify may revise this Privacy Policy from time to time and the most current version will always be posted on the Detectify website. If a revision at Detectify’s sole discretion is material Detectify will notify you (for example via email to the email address associated with your account). Other changes may be posted to the Detectify blog or terms page, so please check those pages regularly. If you continue to use the Services after you have been notified that a revision has become effective, you agree to be bound by the revised Privacy Policy. If you do not agree to the new Privacy Policy, you should immediately stop using the Services.

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