Customer story: Mixpanel
Mixpanel, a product intelligence platform, operates cloud infrastructure where external assets change daily. Its security organization runs lean by design and selects tools that deliver reliable results with minimal operational overhead. Mixpanel uses Detectify to maintain an accurate inventory of its external attack surface, track vendor services across its domains, and test its applications continuously.
With Detectify, Mixpanel has:
Mixpanel's cloud IP addresses change frequently, and the alternatives its security team evaluated needed near-daily manual updates to keep scanner targets current. Scanning was also split across engineering teams running separate tools.
A read-only DNS integration now keeps Mixpanel's scope current automatically. Surface Monitoring and Application Scanning findings flow into one vulnerability management platform, so a lean team spends its time on remediation instead of upkeep.
When Scot Matson, Manager of Information Security at Mixpanel, took ownership of the application security program, individual engineering teams ran scanning on separate tools. His goal was a single DAST and attack surface management capability with one view across Mixpanel's external footprint.
Scot holds every tool to a clear standard: it has to earn its operational cost. For a lean team covering a large footprint, that means actionable findings and minimal care and feeding.
Scoping was the central problem. Mixpanel's cloud IP addresses change frequently, and the alternatives Scot evaluated required near-daily manual updates to keep scanner targets current.
Customers also share reports from third-party security rating services during vendor reviews. These reports frequently flag infrastructure outside Mixpanel's ownership, and each one requires investigation.
Detectify met those requirements: a specialized platform that stays current through its community of security researchers and needs little ongoing tuning.
Onboarding took under 30 minutes. Detectify reads Mixpanel's DNS records through a read-only integration with its cloud provider. As DNS changes, Detectify discovers and scans new assets automatically, keeping scope current.
“Scoping is huge. Having direct integration is a big relief. Not having to build and maintain the infrastructure to populate dynamic scoping makes for much lighter work overall.”— Gary Masnica, Security Engineer, Mixpanel
Continuous monitoring of DNS gives Mixpanel an outside-in baseline for its external infrastructure. When a new subdomain points to a third-party service, the security team sees it and confirms the service went through the right review. Vendor-hosted assets carry Mixpanel's brand and sit in the same footprint customers and rating services scan, so they get the same scrutiny as Mixpanel's own infrastructure.
Detectify also fingerprints the technologies running across Mixpanel's assets. The result is an accurate map of the environment and its dependencies, including technologies vendors use that the team had no prior record of. Scot previously relied on separate fingerprinting tools for this work.
“Our domains are part of our brand and our attack surface. Detectify gives us an outside-in view of every service running under them, including the ones vendors host for us.”— Scot Matson, Manager of Information Security, Mixpanel
| Before Detectify | After Detectify | |
|---|---|---|
| Asset discovery | Manual: Near-daily updates to track changing cloud IP addresses. | Automated: DNS integration discovers and scans new assets as they appear. |
| Vendor services | Hard to see: Vendor-hosted services under Mixpanel domains surfaced late. | Visible early: New subdomains pointing to third-party services surface for review. |
| Technology footprint | Piecemeal: Separate fingerprinting tools used to identify vendor technologies. | Mapped: An accurate view of technologies and dependencies across the environment. |
| Third-party reports | Time-intensive: Rating-service reports flag third-party infrastructure, and each one requires investigation. | Quick to validate: An accurate asset inventory makes false positives easy to identify. |
| Findings workflow | Fragmented: Individual teams ran scanning on separate tools. | Centralized: Findings with remediation guidance flow into one vulnerability management platform, with daily notifications on open findings. |
| Bug bounty scope | Broad: Submissions included findings any automated scanner would surface. | Focused: Scanner-detectable findings are out of scope, and Detectify covers them. |
For security leaders managing a growing cloud footprint with a lean team, Mixpanel's experience shows how automated attack surface management and continuous application scanning can scale with minimal upkeep and extend visibility to every service running under a company's domains.
“I've come to trust the quality of Detectify's reporting, so the daily notifications work as a passive signal I can calibrate against. When a high or critical finding surfaces, I stop and investigate. The rest of the time, my energy goes to other priorities.”— Scot Matson, Manager of Information Security, Mixpanel
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